We are truly sorry for this ordeal and apologise if you have received a defective/ damaged product, or a different product than what you had ordered. You can reach out to us through the contact us form here within 48 hrs of receiving the product.
In case of the wrong product received: Please share your order details, images of the wrong product received, images of the invoice, and the shipping label on the packaging box.
Defective/ damaged product received: Please share your order details, images of the product's defective/ damaged part, images of the invoice, and shipping label on the packaging box.