We are truly sorry for this ordeal and apologies if you have received a defective/ damaged product, or a different product than what you had ordered, you can reach out to us at community@oziva.in within 14 days of receiving the product.
In case of the wrong product received: Please share your order details, images of the wrong product received, images of the invoice, and the shipping label on the packaging box.
Defective/ damaged product received: Please share your order details, images of the product defective/ damaged part, images of the invoice, and shipping label on the packaging box.